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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello, I purchased a health insurance policy Safe travels Elite and wanted to know how to select providers like PCP and find out which urgent care I can go to ?

A:
There is no network with the Safe travels Elite. You can go to any doctor you choose.
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Q:Hi there - I am making an adventure trip to Svalbard in Norway. I need a policy that will explicitly cover snowmobiling. We will also do a boat trip and visit ice caves. So I need these activities to be covered under medical care or accidents. Could you help with proposing the right policy?

A:
We can recommend the Beacon International with the optional sports rider for Snowmobile. Beacon International: /beacon-international-insurance/
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Q:How can I claim for the Flu short I took recently? Please guide.

A:
Unfortunately no travel insurance covers preventive cares like vaccinations. Flu shot info: /flu-shot-visitors-insurance/ :
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Q:Hello. I would like to purchase visitors insurance for my mother who is a resident of Iran and will be visiting the states for a couple of month. My question is about the restrictions that apply to citizens of Iran. Could you please suggest the plans that do cover Iranians visiting the USIn the post linked below, you suggested that Safe Travels USA Comprehensive plan as well as other Safe Travels plans do not have geographical restrictions in place for Iran, but Iran seems to be in the geographical restrictions.

A:
At this moment we currently have one plan available if the insureds home country is Iran International major medical:/international-major-medical-insurance/
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Q:The applicant is a PhD student in Maryland on F1 visa. She already arrived last week in US. Wants to take a coverage, but no plans shows up and i get this message, Can you please advice what to do. If i change the state to Virginia or if arrival changed to Yet to arrive, there are plans shown.

A:
She may still be eligible for plans under the visitors to USA seccion for the state of maryland. Unfortunately most plans have an exclusion if the insured is physically located in the state at the time of purchase, If you can enter your information in this link we can quote you all of our available plans, /get-travel-insurance-quotes/?presection=visitorUSA
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Q:how do i quote for a multi-trip year for 2025

A:
If you can enter your information in this link we can quote you all of our available plans, /multi-trip-travel-insurance/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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